“On the Internet, a high bounce rate is the kiss of death”

A look at who has and who hasn’t gotten that kiss of death in climate communications

One of the more common woes mentioned by climate activists that suffer from bafflement over the tenacity of climate skepticism goes something like this: “if we could just communicate the urgency of climate change, everything would be better”. They think it’s just a matter of tweaking the message, rather than the message itself.

The other day, I wrote an article Another eco-journalist leaves Grist and noted the high bounce rate of the grist.org website, referencing a Mashable article that is the source of the phrase that is the headline. An article on Google Analytics says that:

If you could only choose one metric to look at, Bounce Rate might be your best choice.

I noted with interest the almost 2 to 1 disparity between the bounce rate at Grist and WUWT, and thought it worth exploring to see how bounce rate stacks up elsewhere in the climate blogo-media-sphere, thanks to a little inspiration from Josh. Some sites, like the Center for American Progress Climate Progress are served behind larger websites, so measuring their bounce rate isn’t possible. Below, in no particular order, is a table that lists many well known and some not so well known climate related websites and their bounce rate. The results are telling:

Site Proprietor Type Bounce Rate Rank*
wattsupwiththat.com Watts skeptic 40.90% 9,345
grist.org varied alarmist 72.20% 16,299
skepticalscience.com Cook alarmist 69.10% 73,787
realclimate.org Schmidt alarmist 78.70% 137,851
climatedepot.com Morano skeptic 67.80% 47,880
climaterealityproject.org Gore alarmist 43.00% 226,434
bishop-hill.net Montford skeptic 41.10% 84,427
climateaudit.org McIntyre skeptic 63.20% 76,583
350.org McKibben alarmist 62.80% 101,225
thegwpf.org Peiser skeptic 41.60% 79,508
planet3.org Tobis alarmist 70.60% 1,481,021
rankexploits.com Liljegren lukewarmer 53.70% 238,563
davidappell.blogspot.com Appell alarmist 68.40% 1,593,226
ipcc.ch U.N. alarmist 54.00% 173,946
globalwarming.org C.E.I skeptic 59.50% 916,180
drroyspencer.com Spencer skeptic 60.40% 126,437
joannenova.com.au Nova skeptic 64.00% 61,953
theconversation.com AU/UK gov alarmist 74.20% 18,911
climatecrocks.com Sinclair alarmist 66.70% 321,875
principia-scientific.org O’Sullivan undefinable 81.50% 403,759
forecastthefacts.org Soros? alarmist 25.00% 607,366
judithcurry.com Curry lukewarmer 57.60% 85,517
climate.gov NOAA alarmist 83.70% 140,025
All data above gathered as of 3/15/14 via Alexa.com, and each link is to the alexa.com results.
* Global Traffic Rank score, lower is better, for example Google is ranked as 1.

The most surprising thing to me was finding that NOAA’s climate.gov had a bounce rate of 83.70%, more than twice that of WUWT at 40.90%, and even higher than the “slayers” at principia-scientific. It’s pretty bad when a government website with a budget can’t outperform one of the wackiest climate related websites in existence in engaging their audience. Another surprising thing was that the oxymoronically named agenda driven attack website forecastthefacts had a bounce rate of only 25%. I think this is because there is so little information on their front page that anyone that gets sent there has to click on at least one link (such as about) to figure out who they are. their global ranking is even worse than the “principia/slayers”, suggesting that few are taking them seriously.

From the table, it seems that skeptical websites tend to be ranked generally as having more traffic and lower bounce rates than alarmist websites with some exceptions. Climateaudit tends to have a higher bounce rate due to its highly technical nature, and does Judy Curry’s shop.

According to an Inc.com article:

“As a rule of thumb, a 50 percent bounce rate is average. If you surpass 60 percent, you should be concerned. If you’re in excess of 80 percent, you’ve got a major problem.”

Clearly, a number global warming proponents and some skeptics aren’t very successful in getting their message across on the Internet, NOAA and “Slayers” in particular.

UPDATE: Some folks wanted to see the **daily time spent on each site in minute & seconds per day, so here is an updated table with that added: I had to make this table as an image since wordpress doesn’t play nice with table insertions wider than the available writing space. The highest and lowest values of daily time on site are highlighted.

table_bounce-time

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March 15, 2014 10:30 am

What is a ‘Bounce Rate’?

RichardLH
March 15, 2014 10:32 am

From the Google url
“Bounce Rate is the percentage of single-page visits (i.e. visits in which the person left your site from the entrance page without interacting with the page).
There are a number of factors that contribute to your bounce rate. For example, visitors might leave your site from the entrance page if there are site design or usability issues. Alternatively, visitors might also leave the site after viewing a single page if they’ve found the information they need on that one page, and had no need or interest in visiting other pages.”

Jimbo
March 15, 2014 10:38 am

A high bounce rate is not necessarily the kiss of death. It depends what the general subject matter is. Think about online dictionaries, I maybe wrong but I assume they have a high bounce rate and a high bounce rate would be a ‘good’ thing? Now think about a hotel directory, a high bounce rate is a site killer indeed. Bounce rates are best compared to similar subject sites just as you have done above. Just my 2 cents.

jones
March 15, 2014 10:41 am

Maybe you just shout louder Anthony?
REPLY: I generally don’t use a megaphone like McKibben or all caps. I just try to tell it in a way I think most people can understand. – Anthony

March 15, 2014 10:41 am

If you get the ‘answer’ to your query right away, that is GOOD and Bounce Rate is 100%
REPLY: for one person, but not an aggregate experience. – Anthony

littlepeaks
March 15, 2014 10:44 am

Looking at the Alexa site, I wonder how they obtain the education metrics.

Jimbo
March 15, 2014 10:46 am

One of the things that can affect bounce rates is how much fresh content there is every day to click on. If WUWT posted 1 article a week it would suffer far higher bounce rates. Climateaudit can go days before a new posting and can sometimes suffer. Sometimes I bounce from WUWT!

March 15, 2014 10:47 am

Bounce rate provides some info. It is not a good metric, however, because I search all my favourite sites several times a day, and if new articles have not been posted, I move on. This raises the bounce rate, but does not reflect lack of interest.

March 15, 2014 10:48 am

In which case, Leif, visit duration may be more important like when reading WUWT posts with 200 replies. Many metrics but bounce is a decent one.

jones
March 15, 2014 10:52 am

Ahh…Just a thought but what about people like me who might look in on WUWT many times in a day (honest) but when see nothing new just just click right back out again……Apologies but that would serve to adversely bias the count?
Unless the very large numbers of viewers tend to “average” out the end result?
One could say I was addicted!
Jones

george e. conant
March 15, 2014 10:58 am

I almost never bounce from WUWT , for two main reasons, the information presented is concise and understandable, and once I start reading the comments I am wasting hours here… LOL

BioBob
March 15, 2014 10:59 am

lsvalgaard says:
March 15, 2014 at 10:41 am
If you get the ‘answer’ to your query right away, that is GOOD and Bounce Rate is 100%

———————————————-
Assuming the answer is not very complicated, not arbitrarily split onto multiple pages, can actually fit onto one page, and that is the only reason you visit a site, yes.
Human behavior is complicated, kinda like a probability cloud, and these metrics are arbitrary.

March 15, 2014 10:59 am

I think you are reading too much into it ..there all kinds of things like bots to factor in.
. Anyway fallacy of consensus
.. What counts is being right, not your might.

Flood control engineer
March 15, 2014 11:05 am

In defense of noaa I have several links to data pages I check as needed. Flood projections rainfall freezing weather for construction locations. Some times multiple times per day. I seldom click through unless I need to bookmark another location.

Jimbo
March 15, 2014 11:11 am

One other thing to consider is the amount of time someone spends on a page. Maybe you have information pages that are excellently written and satisfy the user. On average they spend several minutes reading your great page then bounce. This may happen a lot right across your entire website. Placing related links within paragraphs and images reduces bounce.
WUWT might be able to reduce its bounce rate if it experimented with placing the Recent Posts above the Blog Stats. Just a thought and you can always revert?

March 15, 2014 11:12 am

Why I bounce (using the definition A. Watts linked to above).
1. I bounce at a climate science site that is linked to a thread I am reading if the page contains what is referred to in the original thread I am reading.
2. I bounce at a climate site if I never heard of it before and it doesn’t look like it adds anything to the dialog.
3. I bounce at a climate science site when I am just checking for updates and there appear to be no new ones.
4. I bounce at a climate science site if there is prima fascia name calling or frequent quotes / references about religious texts.
I never bounce at any climate science site when the philosophy of science or the history of the philosophy of science or the history of science is a fundamental part of the discussion. : ) I am addicted to those. From those discussions I get increased perspective on the non-science central to CAGW.
John

March 15, 2014 11:14 am

Jimbo:
With respect to Climate Audit, I agree. No new post and no well regarded commenter, both of which are visible n the entry page, then I leave. The same with RealClimate – though there I look for comments from a member of the team which tens to be few and far between in the echo chamber.

Bob
March 15, 2014 11:18 am

Web site architecture and content are the big determinant of the metrics. The actual organization of your front page can determine whether people will pause there, or go on to other pages. For example, Anthony uses a fairly simple WordPress theme where his articles are listed in chronological form, i.e., last published at the top. As long as he keeps fresh content at the top, his bounce rate should be pretty good as long as his material in interesting. Fortunately, Anthony seems to understand his intended audience.
Anthony could choose to have several articles “teased” on his front page, and you will see lots of blogs in that configuration. Also, newspapers and department stores will have architectures where the front page is to offer product specials or other items of interest, and then you have to use an extensive menu system to get to the product you want (or click on the picture itself).
I agree with Anthony that some of the skeptic web sites may suffer in the bounce rate because of the technical level of the content. Climate Audit, Dr Roy Spencer, and Climate Etc (Dr Curry) are examples. I don’t read Skeptical Science because of the low quality of articles, and I don’t read Real Climate because of their penchant for personal attacks. Al Gore’s site creators seem to know their business and their audience. Of course, you get political stuff there, not climate science.
As far as climate science is concerned, after you read WUWT, Climate Audit, Bishop Hill, JoNova, and Climate Etc, you pretty well have the subject of climate science and news covered.

James Ard
March 15, 2014 11:19 am

Since it’s nearly impossible to not click the continue reading button on most posts, I can understand the good bounce score. Congratulations again, Anthony, on being the best.

Steve from Rockwood
March 15, 2014 11:21 am

I never would have guessed that David Appell’s web-site was in the top 1.6 million world-wide.

Jimbo
March 15, 2014 11:21 am

OK here it is in a kinda nutshell.

Is High Bounce Rate Always Bad?
Definitely no! For some web pages (such as landing pages), a high bounce rate is actually desirable. It means that visitors found what they were looking for and left as soon as possible. The same is true for websites with highly specific information (dictionaries, statistics websites, etc.).
A high bounce rate is a cause for alarm for websites which depend on visitor engagement – blogs, news websites, retail sites, web portals. For others, the bounce rate should be read in context. If the purpose of the web page is to get user information as quickly as possible, then a high bounce rate is completely acceptable.
https://www.udemy.com/blog/google-analytics-bounce-rate/

So well done WUWT in your ‘niche’ area.

Bryan A
March 15, 2014 11:27 am

Another interesting metric would be Time spent associated with Bounce rate. Presumably, if you spent time reading the content on line, the time spent would be greater than if you didn’t find content you were looking for. My searches sometimes list sites that don’t have what I’m looking for and I will bounce out within the first minute or so

timspence10
March 15, 2014 11:29 am

Bounce rate, another unfortunate term. Can’t possibly have any meaning except on a first visit to a site. Repeat visits will be for specific information. First visit have a good look around if you like the site.

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