A note about NOAA websites being down

I have been getting some emails from people trying to access temperature datasets and other data from NOAA websites, and getting 404’s or “access denied” type messages.

The main repository for this data, the National Center for Environmental Information (NCEI) in Asheville, NC is a casualty of the recent weather events (winds, heavy rainfall, flooding) as the remnants of Hurricane Helene went through the area.

I received this from an administrator there:

Hurricane Helene made landfall Friday September 27th and proceeded to move inland toward the Blue Ridge Mountain area and more specifically Asheville, NC. Asheville, NC is home to NOAA’s National Centers for Environmental Information (NCEI) and many other NOAA services including NODD’s Data Broker which moves a variety of datasets from on-prem to the cloud.

The Asheville area has experienced significant and catastrophic damage from the storm that has left roadways washed out, areas impassible, and taken down critical infrastructure like power, internet, and cell service.

This is affecting our ability to deliver data to the cloud and ultimately our customers. Internet and power are essential for our ability to run the necessary infrastructure to deliver data. Once that is restored we will work to restore our data feeds. We are sorry for any inconvenience this may be causing.

Thanks, 

Patrick Keown
Program Manager, NOAA Open Data Dissemination (NODD)
Office of the Chief Information Officer (OCIO)
National Oceanic & Atmospheric Administration

So, please be patient while they get everything working again. – Anthony

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Dave Burton
October 2, 2024 9:53 am

Their datacenter is down. Here’s an article:
https://www.axios.com/2024/09/30/top-us-climate-center-offline-hurricane-helene

(I don’t know whether NOAA owns the datacenter, or it’s someone else’s datacenter, which houses the NCEI servers.)

Here’s a notice on the NOAA NCEI website:
https://www.ncei.noaa.gov/node/3141
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Milo
Reply to  Dave Burton
October 2, 2024 10:45 am

How ironic!

Sweet Old Bob
October 2, 2024 10:07 am
October 2, 2024 10:44 am

Whatever happened to mirrored sites? Used to be common. Something like this ought to be mirrored. Companies can do it- perhaps government agencies are just too damned stupid.

Sparta Nova 4
Reply to  Joseph Zorzin
October 2, 2024 11:38 am

Perhaps?

Forrest Gardener
Reply to  Joseph Zorzin
October 2, 2024 12:03 pm

And putting sensitive data behind a firewall.

Reply to  Joseph Zorzin
October 2, 2024 12:30 pm

Yes, the amazing thing about the internet is that it can access data from anywhere and transmit data from anywhere. It was designed that way. Who knew?

Reply to  Joseph Zorzin
October 3, 2024 8:32 am

Whatever happened to mirrored sites?

Exactly what I was thinking. Hopefully they at least had offsite backup.

Reply to  Tony_G
October 3, 2024 8:43 am

Being a government agency- they probably don’t hire top quality IT people. They certainly don’t here in Wokeachusetts- where the state has crappy web sites. Of course this state is infamous for nepotism, cronyism, affirmative action and especially favortism for LGBT+ folks. And it’s not that they wouldn’t pay enough for a top graduate of MIT since they pay state employees very well indeed.

Sparta Nova 4
Reply to  Joseph Zorzin
October 3, 2024 9:51 am

They were absorbed in the cloud.

Reply to  Sparta Nova 4
October 3, 2024 12:19 pm

Sounds mystical. Gotta be a Zen thing. 🙂

October 2, 2024 12:42 pm

The government always apologizes for weather inconvenience.

Asheville, in the foothills of the Blue Ridge mountains and at the intersection of two major rivers — the French Broad and the Swannanoa — is vulnerable to flooding, as a long history attests. In Ashville, they apologized in 1916 too when the town was wiped out by flooding. It’s not a new occurrence.

A sorrier lot has never been seen anywhere at anytime in history.

Sparta Nova 4
Reply to  doonman
October 3, 2024 9:52 am

Weather inconvenience or weather incontinence?

alastairgray29yahoocom
October 2, 2024 3:53 pm

Is that God speaking to them for being lying little weasels ?

alastairgray29yahoocom
October 2, 2024 3:54 pm

Or Was it ” The wrong kind of wind oe rrain”?

FiloB
October 3, 2024 6:41 am

I see climate reanalyser isn’t updating due to this.

Gulf of Mexico SST is poignantly stuck on record high temps September 26th

https://climatereanalyzer.org/clim/sst_daily/?dm_id=gomex

Sparta Nova 4
October 3, 2024 9:50 am

NOAA is not the only site with access problems.

I can not help but wonder how much cyber warfare is ongoing and how it could contribute to disruptions in normal internet connectivity and access.