Research sheds light on UK’s new unsustainable viewing habits

A new study looks behind closed doors to reveal how UK viewing habits are shifting away from traditional broadcasting with more data-intensive streaming options now the default for many.

Lancaster University

A new study looks behind closed doors to reveal how UK viewing habits are shifting away from traditional broadcasting with more data-intensive streaming options now the default for many.

A viewing revolution is taking place. The advent of Internet TV, video sharing platforms like YouTube, and other on-demand services in recent years has massively increased flexibility and choice for viewers.

But the nature and extent of how household viewing habits have changed has, until now, relied largely on anecdotal evidence.

A team of computing researchers at Lancaster University has taken the closest look yet. They have thoroughly analysed the use of 66 computing devices, including smart TVs, dongles, tablet computers, laptops and mobile phones, for a month across 20 participants in nine UK households.

The study, which was supported by the Engineering and Physical Sciences Research Council (EPSRC), provides valuable new evidence for the researchers, who are interested in our changing viewing habits and how this links to the huge increases in Internet data traffic. Internet traffic has risen by about 20 per cent a year recently, and streaming is about half of all traffic. These rises are of particular concern as data increases are often accompanied by hidden energy use, impacting on the environment.

“This study provides a highly nuanced understanding of contemporary watching practices that are indicative of wider trends in everyday life, and how this links to data demand,” said Kelly Widdicks, PhD Candidate of Lancaster University and the report’s lead author.

“Our findings, coinciding with statistics from the UK and US, show there has been a significant behavioural shift towards streaming as a default with traditional broadcast TV, or DVDs, becoming obsolete for some.”

All households in the study watched some form of video content every day – contributing to nearly three quarters of total household data demand.

Smartphones were the most commonly owned devices and a PlayStation games console was the most data-hungry device in the study, followed by TV dongles.

YouTube was found to be the most data demanding watching service – accounting for almost half of demand for watching across all households – and is, unsurprisingly, more popular with younger ‘Generation Z’ participants. Other demanding viewing services included Now TV, Netflix, Sky TV and TV Player. These were followed by social-media related video content on platforms such as Facebook and Twitch.

Researchers found that when provided with options to watch programmes in different resolutions, often higher, more data-hungry, resolutions, such as HD, were selected. Families were often watching different programmes simultaneously on different devices, so-called ‘multi-watching’, which amplifies data consumption.

The study also uncovered evidence of wasteful practices. Some participants use video streaming platforms, such as YouTube, as background music players – and do not actually watch the videos, despite the large amounts of data involved. Others didn’t always enjoy the content they watched, or found streaming services distracting from their everyday chores and activities.

They also found that participants would rather watch programmes through online catch-up services rather than pre-record them or dig out the DVD from their collections, because it is “just as easy” to do.

The researchers have made several suggestions to help reduce the energy demand and environmental impact brought about by the revolution in viewing.

These include academics and software designers working closely with network engineers to design functions, or prompts, that nudge viewers to consider less demanding forms of watching. These collaborations could also help pre-empt network load from new, data-intensive service designs- such as when Facebook introduced auto-playing of video, which significantly increased data demand on Internet networks.

The researchers also call on policy makers to give greater consideration to the energy and environmental costs associated with the Internet when pushing for faster infrastructure.

“Internet policies driving superfast access may only be fuelling more demand, as infrastructural capacity growth leads to increased demand”, said Dr Oliver Bates, Senior Researcher at Lancaster University and study co-author. “It is clear that policy-makers have not made the connection between all-you-can-eat marketing, by Internet service providers, and data demand and there is little discussion on the energy impact of the Internet within public policy.

“We urgently need to confront ‘all you can eat’ and ‘binge’ watching more broadly as the shift to Internet-based services has an increasing impact on people, society and the planet. Ultimately if bingeing is bad for our health why are service providers allowed to promote data gorging?”

The academics also suggest imposing limits on Internet traffic to cut data demand. Though they acknowledge that traffic limits run against ideas of ‘net neutrality’ in which all Internet traffic is treated equally.

“We fully support the social justice and civic participation aims of net neutrality, but we should also consider traffic limits for reasons of greater good – environmental sustainability”, said Dr Mike Hazas, Reader at Lancaster University.

“As a result, if video entertainment traffic should cost more to reflect its environmental cost, or be otherwise limited in some way, this policy would have to be applied to all video content providers: Netflix, YouTube and the rest.”

“It is time that we, as a society, work together to redefine our watching futures and begin dealing head-on with the unsustainable trajectory of this data demand,” said Kelly Widdicks.

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The findings have been detailed in a paper titled ‘Streaming, Multi-Screens and YouTube: The New (Unsustainable) Ways of Watching in the Home’, which was presented at the CHI 2019 computing academic conference at Glasgow in May.

Video: https://www.youtube.com/watch?v=rE0IU9rKJao

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Ian Wilson
May 14, 2019 3:44 am

“The greater good”, wow, what a dark phrase to use

commieBob
Reply to  Ian Wilson
May 14, 2019 4:26 am

Orwellian for sure. Here’s a quote that shows what the government is thinking.

When an alert is heard, it is the responsibility of the public to stop, listen and respond as directed by the Government Issuer. link

This reminds me a lot of the part in 1984 where the telescreen warns Winston to do his morning exercises properly.

Pierre Trudeau once said that the government has no place in the bedrooms of the nation. link That, IMHO, includes Amber Alerts in the middle of the night.

Christopher Simpson
Reply to  commieBob
May 14, 2019 6:00 am

And when Number Two tells you to stop, you’d better stop.

Reply to  commieBob
May 14, 2019 1:10 pm

“The greater good” is less Orwell than JK Rowling.
Still used by a guy who trains a child into being a virtual suicide bomber, though.
(SPOILER for a 20 year old book).

mark from the midwest
May 14, 2019 3:58 am

Not sure why anyone needs a summary from a bunch of computer scientists. Everyone in the telecom business can already tell you so much more than this. In the U.S. I have access to second by second data for 10 million smart TV’s, (via Inscape), plus panel data for 50,000 U.S. homes that provides minute by minute viewing for all the devices associated with that home, (from Nielsen),

And it’s amazing! for them to reveal that viewing habits are changing over to streaming, who would have guessed that people prefer to watch “what they want, when they want.”

And wow, a couple simple calculations can give you the difference in energy consumption between server based distribution and basic linear transmission, in the words of our fearless leader, it’s “HUGE!”

Frenchie77
Reply to  mark from the midwest
May 14, 2019 5:46 am

The study was not intended to tell us that people are moving to non-linear viewing, ask any 5 year old and they could tell you that. What it is meant to support the opinion that choice is bad, people are stupid, and the gov’t needs to ration everything (including bytes) for our own good.

FTA: “The academics also suggest imposing limits on Internet traffic to cut data demand. ”

And they wonder why no-one trusts academics these days. If we are going to ration bytes I would suggest we take them away from the academics first.

KaliforniaKook
Reply to  Frenchie77
May 14, 2019 9:41 am

Spot on! +42! Huzzah!

Greg
Reply to  Frenchie77
May 14, 2019 2:11 pm

for a month across 20 participants in nine UK households.

It’s not the byte ration they should reducing it is the funding.

Wow, at total of 20 different subjects which were not even from separate households. What did he do, sign up all his students to be the “independent” population sample and get them co-opt a family member?

Whatever his “data” shows it is statistically meaningless BS. How can anyone even get to write a grant proposal like that , let alone get it approved.

D Cage
Reply to  Frenchie77
May 14, 2019 10:23 pm

……If we are going to ration bytes I would suggest we take them away from the academics first….
Especially climate scientists who base their computer models on peer review passed data that really miserably fails a cheap store called Poundland’s QA test used by the supplier of one of their cheap Christmas novelties. By their claims for beyond question it should easily pass the QA test for life critical applications.

As our QA engineer regularly reminded us a computer model is only as good as the foundation data and she was a hard task master or the appropriate PC term.

Ivor Ward
May 14, 2019 3:58 am

“Unsustainable?” No evidence provided that that is the case.

John Brisbin
Reply to  Ivor Ward
May 15, 2019 12:15 am

You see, Dufus Diddley, the primary investigator in the farce wants to be known as the man who exposed the shameless waste of data bits, bits whose lives were sacrificed by the callous disregard consisting of just listening to YouTube instead of enraptured watching.

Here we have the potential for a whole new ocean of guilt and leftist angst now seeing its first flower. Harken to the bitterness!

If only we had a model to tell us how many poisonous carbon molecules sully the atmosphere from the decomposition of murdered bits leaving this mortal coil…

Dodgy Geezer
May 14, 2019 4:00 am

You can have my Youtube when you pry it from my cold, dead keyboard….

commieBob
May 14, 2019 4:01 am

If our viewing habits are truly unsustainable it will be because of energy consumption. The law of supply and demand dictates that energy will become more expensive. That means they will have to charge more for internet bandwidth. That will reduce demand to sustainable levels.

Adam Smith obviously has no space in the minds of the researchers who think our viewing habits are unsustainable.

fretslider
May 14, 2019 4:03 am

A new study looks behind closed doors to reveal how UK viewing habits are shifting away from traditional broadcasting with more data-intensive streaming options now the default for many.

I could have saved them the time and effort and trousered the cash.

There was a time when there was just BBC(1), then came ITV, then BBC2, Channel 4, Channel 5 and then the satellite/cable revolution of a zillion channels.

When there were just three channels (BBC1, BBC2, ITV) it wasn’t all day, and the programmes were of a quality way above the pap served up now. Not sure? Check out BBC2s I Clavdius with Brian Blessed and John Hurt among others.

TV serves up the lowest common denominator – reality TV – the modern equivalent of the Colosseum, and they all get their fifteen minutes, too.

It’s no wonder with all that rubbish on the air that people view what they really want on demand. Like Tom Baker’s DR Who. The definitive Dr.

Rocketscientist
Reply to  fretslider
May 14, 2019 9:13 am

Rephrasing from Menken: “Nobody ever went broke underestimating the crassness of the general public.”

fretslider
May 14, 2019 4:10 am

A new study looks behind closed doors to reveal how UK viewing habits are shifting away from traditional broadcasting with more data-intensive streaming options now the default for many.

We had far superior TV when there was just BBC1, BBC2 and ITV – eg BBC2s I Claudius.

Now you have (cheap) reality TV and everyone gets their 15 minutes.

It’s no wonder [thinking] people have turned tuned out. I’d rather watch Tom Baker as the definitive Doctor Who than this latest incarnation – he’s transitioned to a female, dontcha know.

John Endicott
Reply to  fretslider
May 14, 2019 11:53 am

I’d rather watch Tom Baker as the definitive Doctor Who

OT- Tom’s is the Doctor I started watching Who with, but Patrick Troughton is “the” Doctor for me. Shame the BBC in it’s infinite wisdom (do I really need to add a sarc tag there?) destroyed their only copies of most of his episodes – currently 53 of his 119 episodes remain missing, (the number use to be a lot higher prior to 2013 when 9 episodes were returned from Nigeria) only 7 of his 21 stories are complete. Thankfully fans back in the 1960s recorded the audio off their televisions, which has enabled otherwise incomplete or missing stories to be “completed” via animation (5 of Pat’s officially released on DVD) or “reconstructions” (taking audio and matching it with photographs from the stories – basically a sophisticated slideshow)

Philo
Reply to  John Endicott
May 16, 2019 6:23 pm

Ordinarily in any kind of survey, depending on the history of the statistics of the sample area, the minimum number would be 50-100, randomly chosen from the phonebook or the housing unit registration for the BBC. The real polling companies go to great lengths to balance the stated characteristics of the people involve- age, sex, schooling, income, etc.

Unless the numbers are overwhelming, such as 80% of a sample agree, it is just a silly study.

DocSiders
May 14, 2019 4:16 am

A study with n=20 is not a real study. Sample size too small by at least 12. Not worthless but almost no good statistics can be gleaned from this survey.

Justin Burch
Reply to  DocSiders
May 14, 2019 5:27 am

It’s worse than that. It’s n=9 households. Innumeracy and lack of statistical power strikes again.

John Endicott
Reply to  Justin Burch
May 14, 2019 12:51 pm

Depends on which “n” is the important one (participants n=20 or households n=9). Either way, the sample size is too small to count as anything more than anecdotal.

pochas94
May 14, 2019 4:23 am

Another call for centralized, globalist control.

Farmer Ch E retired
Reply to  pochas94
May 14, 2019 5:47 am

. . . based on 2-dimensional globalist logic.

PeterGB
May 14, 2019 4:43 am

One month, twenty participants, nine households. That’s the sort of “survey” schoolkids might do as a maths/science project.
“Internet policies driving superfast access may only be fuelling more demand”. May be ??.., what size brain did it take to work that out?
Then we get to the money shot “The researchers have made several suggestions to help reduce the energy demand and environmental impact brought about by the revolution in viewing.” They are just fishing for their next “sustainable” research grant. Doubtless their next astonishing research will delve deeply into the carbon cost of data and how we should all be made to pay for it.

May 14, 2019 4:50 am

Apart from that usual word, “”Environmental sustainability”” , the thing
that I found of most interest was the increasing amount of energy, i.e.
electricity. being used.

This at a time that the UK appears to be going even Greener.

A bit of a conflict between what the people want , and
what the Grid may not be able to supply.

MJE VK5ELL

May 14, 2019 4:53 am

” … thoroughly analysed the use of 66 computing devices, including smart TVs, dongles, tablet computers, laptops and mobile phones, for a month across 20 participants in nine UK households … ”
And they have got the nerve to publish this tripe as if it is valuable research?
They want to choke it all off anyway. If someone paid for this they need to demand a refund.

UBrexitUPay4it
Reply to  Martin Clark
May 14, 2019 2:00 pm

Speaking of choking it off, the elephant in the room is internet porn. Allegedly, half of all internet traffic is streaming rudeness. In addition, and even more alarmingly, every masturbatory event burns 70 calories, quite apart from the downloaded data. This MUST BE STOPPED!!!

If we are ever going to overcome global warming, bukake must be banned. It’s for your own good.

(Obviously academic research into cultural sexual proclivities, with a heavy bias toward lbgtqxvrmsjfgy practices, will be allowed – purely for research purposes, the results of which to be shared across multi-platform live streaming of inter-disciplinary conferences based mostly in Brazil, distributed within academic circles only.)

Greg Cavanagh
Reply to  UBrexitUPay4it
May 14, 2019 5:10 pm

You ban that stuff and you’ll instantly have another obesity epidemic on your hands. *Oh, no pun intended*.

John Endicott
May 14, 2019 5:18 am

“It is time that we, as a society, work together to redefine our watching futures ”

Once again, the real goal is controlling the lives of others.

Patrick MJD
May 14, 2019 5:29 am

Let me guess, these people do not view “live stream” thus are exempt from the BBC TV tax.

Justin Burch
May 14, 2019 5:36 am

Has anyone coined a word for innumeracy relating to statistics like dystatic? (Dystatic being a play on dystopia.) It is a constant feature of this kind of nonsense: lack of statistical power ignored in reporting a fabulous result that supports an agenda. n=9???? Who are they kidding?

2hotel9
May 14, 2019 5:42 am

So, basically, decades of The Bebe being their only source of information/entertainment has driven the people of Britain to seek other sources. This, in turn, has infuriated Those Who Command and they are going to seize control of the sources of information/entertainment available to the people of Britain. Does that about sum this all up?

Patrick MJD
Reply to  2hotel9
May 14, 2019 6:59 am

Yes. But now the BBC has “outsourced” it’s “bullyboy” oppression to “collection agencies” where they demand payment of services received (From the BBC).

2hotel9
Reply to  Patrick MJD
May 16, 2019 5:51 am

Sounds like the same “thinking” coming from politicians in New York state who want laws that require you to continue paying NY taxes after moving out of the state.

MJB
May 14, 2019 5:52 am

Given the same “sustainability” logic would have already required the energy used in data streaming to be carbon priced at source, haven’t we already purchased our indulgences for this?

May 14, 2019 6:07 am

The way we communicate with each other is very different from the beginning of the 20th Century. Then it was by letter or in person, with mass communication by newspaper, pamphlet or book. The instant response with Twitter/Facebook involves a different thought process to that of writing a letter for which you know the minimum response time is measured in days.

The downside of immediate response times is the lack of time to consider, thought, and politeness in a lot of the responses.

May 14, 2019 6:15 am

1) not susatainable: they mean BBC indoctrination and tax revenue for their coffers is losing viewers.
2) population of sample: 20! They could have done as well with tree rings and a stat procedure that makes hockeysticks from red noise.
3) Another sub 100 IQ PhD. S’truth! A PhD awarded for this childish level of research. I believe the population of idjit PhDs is unsustainable. The world is filling up with these clones.

KaliforniaKook
Reply to  Gary Pearse
May 14, 2019 9:47 am

Gary – your second point is indeed puzzling. Not that I doubt the results generally across a wider range based on personal anecdotal observation, but who does a population sampling of 20 and expect it to accurately represent a population of millions? At least I know my limited observations have a built-in bias.

Coeur de Lion
May 14, 2019 6:38 am

By do we have to pay the BBC £150 a year when Al Jazeera (London) is so much better? And all you want on Netflix for £5.99 a month. Close it down and save our country from ruin by all those shrill lefty women

Patrick MJD
May 14, 2019 7:02 am

And the BBC can fine you for not having a “broadcasting license” if you have a mains powered RADIO! Forget TV!

John Endicott
Reply to  Patrick MJD
May 14, 2019 11:31 am

So don’t have a mains powered Radio or TV and tell Auntie Beeb to F— Off.

Patrick MJD
Reply to  John Endicott
May 14, 2019 10:06 pm

Not as easy as that. Now, if the BBC “collection service” does not have a record of a TV license “on their records” for a property, “inspection officers” can arrive demanding entry to your home. They usually arrive with Police on hand to deal with any “disruption”. IIRC these “officers” have what is called in the UK a “statutory right on entry to your home”. Problem is, the BBC license fee, about GBP145.00 IIRC, covers ALL devices. Smart phones, PC’s, TV’s and radios etc etc.

John Endicott
Reply to  Patrick MJD
May 15, 2019 5:08 am

Then move out of that totalitarian country and move into one that values freedom.

Rhoda R
Reply to  Patrick MJD
May 18, 2019 1:46 pm

The UK has always been tax happy. For example: During the 1800’s they taxed the number of windows in your house.

2hotel9
Reply to  Rhoda R
May 18, 2019 3:32 pm

Lots of places in US do that, each window is considered a room in the structure. Unless you let them in, then they count actual rooms as they list all your possessions for latter “appropriation” by some acquaintance at a latter date.

Roy
May 14, 2019 7:02 am

Hollywood celebs and other wealthy greens have been trying to stop the plebs from flying. Air travel should be the preserv of important people like themselves.

It seems that the plebs have also been using the zinternet too much. When will the plebs learn that some things are too good for people like themselves?

Bruce Cobb
May 14, 2019 7:06 am

It’s genius, really. If you want to restrict people’s consumption of something for whatever reason, make them pay more for it, i.e. tax it. The genius part is that you get the additional revenue stream. Win-win. At least they haven’t figured out how to tax the air yet. Or HAVE they?

MarkW
May 14, 2019 7:07 am

The fact that more people are getting their information from online sources probably explains the big push in recent years for government to control online sources.

ResourceGuy
May 14, 2019 8:00 am

What’s a TV again and what are these letters CBS, CNN, NBC, ABC?