A note on ICECAP

Many have inquired in comments what’s happened to the ICECAP website. My query to Joe D’Aleo was answered this morning, looks like servicide.

I noticed the outage yesterday, AM.  I had emailed and spoke to the hosting customer at [my] hosting support yesterday morning and they said server with ICECAP had hardware failure and they were working in it. I was traveling giving a talk in Chicago yesterday and assumed/hoped it was back up. Found out last evening still out with no estimate for return. I was about to upgrade to a dedicated server with them.
I will talk to manager when he comes in this AM. It was not a DOS [attack] it appears. I am home today so I can stay on their case. Usually the outages last minutes with reboot all that has been needed They assure me they back up everything. God forbid if not. I had 3450 stories stored.
Losing a server is about as stressful as you can get in daily work. Been there, done that. – Anthony
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May 8, 2009 7:47 am

Hope it was not a “progressive” bug.

CodeTech
May 8, 2009 8:01 am

I agree that losing a server is stressful.
Backups are essential, and it only takes one lost drive to demonstrate that. Which is why I was so annoyed when my second drive bricked and I still didn’t have everything ready to go back online last month for my own server…

Alan the Brit
May 8, 2009 8:05 am

Let’s hope ICECAP will back in full swing very soon. It is too good to lose for even a minute!
I have to admit, I had been wondering whether the UK Government, with all its controls on society coupled with its desire to “control” internet sites & access all in the name of protecting the people from all the bad things out there, if they would begin to nominate sites that shouldn’t be allowed to be accessed, in their opinion!

Stuart
May 8, 2009 8:24 am

Really glad to hear Joe is alright and it’s only his server. It’s been desolation, ICECAP coming up 404 File not Found – and that’s only after one day!
Lesson to all – backup your own work on your own media and bury it in the garden where the dog can’t find it. I hope Joe’s 3450 stories are recovered. There’s a lot of re-writing to be done, otherwise.
DOS? From cretins Jim and Al? Gimme a break.

Perry Debell
May 8, 2009 8:31 am

Anthony,
Thank you, I appreciate the explanation. When I repeatedly see a “404 Not Found error”, on a site that I frequently visit, I wonder is the sky is falling on my head, http://en.wikipedia.org/wiki/Recurring_characters_in_Asterix#Vitalstatistix

wdtip
May 8, 2009 8:36 am

A half way responsible Host will do a daily backup. I have server space on a computer in NJ (Z3 – one of the best) where I house 257 of mine and my client’s accounts. They had a major breach sometime back where someone caused considerable damage to their system. They quickly moved all my accounts to a new server and used the previous day’s backuo to restore just about everything. The only missing items were those which occurred in the 6 hours between the backup and the restore.
Hopefully Joe will be in good shape.

Craig Moore
May 8, 2009 8:38 am

Perhaps the Icecap, like Hell, froze over?

wws
May 8, 2009 8:38 am

I blame it on Global Warming. Or Bush.

DAV
May 8, 2009 8:43 am

The server is answering pings. Maybe reviving it is harder than they thought. I guess they feel ICECAP doesn’t pay enough for hardware redundancy.

May 8, 2009 8:52 am

Swine flu. Definitely.

HarryL
May 8, 2009 8:54 am

It’s the WARMINGSTER virus!!

Wondering Aloud
May 8, 2009 8:58 am

I was wondering if it was caused by an attack as their is an awful lot of that lately, particularly aimed at anything that doesn’t follow the pc line.

George DeBusk
May 8, 2009 9:14 am

“Swine flu. Definitely.”
you beat me to it.
Hope they’re back soon, I’m jonesing already.

Harold Morris
May 8, 2009 9:48 am

Thanks for the update Anthony. I have checked a number of times and late yesterday got the Apache server test page a number of times. I knew then that they were working on the problem.
Hope they get it back up soon.

Douglas DC
May 8, 2009 9:58 am

My company belongs to a network-Any little thing and the server barfs.Learned
to backup a long time ago.I feel for Joe…

Mike M
May 8, 2009 10:07 am

Servercide is too mundane, let’s go with the story that the CIA shut it down! http://www.topix.com/forum/world/australia/TFQD66JMKKLQCMMEM

Richard111
May 8, 2009 10:34 am

Understand the stress of losing a server. Used to be a Novel Netware manager years ago.
There is another site I am missing. Getting withdrawal symptoms from not being able to read current arctic air temperature from Argos bouy 2006C. Where is…
http://imb.crrel.usace.army.mil/
???

Editor
May 8, 2009 10:43 am

Douglas DC (09:58:41) :
> My company belongs to a network-Any little thing and the server barfs. Learned to backup a long time ago.I feel for Joe…
I’m not sure which is worse – sitting down and recovering/rebuilding your own system or waiting helplessly while the ISP does it.
I work one town over from Joe, we had a power fault yesterday AM that killed one of our departmental servers, and I was wondering if took down icecap too. However, it sounds like the server is not nearby.
I like to maintain files on my website at home and then upload the changes. That way either system can melt and the other will still have the data.

AnonyMoose
May 8, 2009 10:44 am

I hope they reexamine their configuration also. It’s hard to keep up with their stories without a working RSS feed.

Roger Knights
May 8, 2009 11:14 am

“we had a power fault yesterday AM that killed one of our departmental servers,”
I urge everyone to buy a hefty Uninterruptable Power Supply (UPS) and insert it between your computer and the power line. I’m damn glad I did. (You can get used ones cheap at used PC stores. Just buy new or reconditioned lawn mower batteries and replace the old ones.)

John Galt
May 8, 2009 11:31 am

I don’t know who hosts Icecap, but I use Godaddy for all my sites and my client’s sites. This is not a paid endorsement, but a suggestion.

Larry Sheldon
May 8, 2009 12:39 pm

I’ve not read the comments here yet–wanted to get this said before I got distracted–so somebody may have already said it[1].
Mr. Watts: Thank you for publishing this item and checking up on the problem.
I had noticed the outage and wondered what happened, but had no idea where to turn for information about it.
[1] ‘Sokay — it is hard to say “thank you” too many times.

Mike M
May 8, 2009 12:54 pm

The site server is definitely up and running in “lights on but nobody home” mode. http://174.136.50.3/

Paul Vaughan
May 8, 2009 1:17 pm

To Ric Werme:
Someone has impersonated me on your site:
http://www.backtype.com/url/wermenh.com%252fclimate%252findex.html?page=6
Remove my name from the comment.

George M
May 8, 2009 3:19 pm

Speaking of uninterruptable power supplies:

Roger Knights (11:14:01) :
“we had a power fault yesterday AM that killed one of our departmental servers,”
I urge everyone to buy a hefty Uninterruptable Power Supply (UPS) and insert it between your computer and the power line. I’m damn glad I did. (You can get used ones cheap at used PC stores. Just buy new or reconditioned lawn mower batteries and replace the old ones.)

Most computer store UPS are designed to provide enough power for a PC for long enough to properly shut it down if primary power fails. If you have long interruptions and want to continue running, get a bigger battery and install it outside the case. Or if you have sensitive equipment and want to run it continuously through the UPS, then look for the configuration which always runs the inverter. It will have a heftier charging side to support the total load. There are several variations in applying UPS which are beyond what can be accurately discussed in a blog post. See a professional if you have a unique requirement. I presently have 4 running and 2 spares. And don’t forget to test the batteries at least once a month.